Accommodation, Liquor and gaming

In this section you’ll find tools, templates, examples and advice to help you understand the Hospitality Industry (General) Award 2010 [MA000009].

Use the menu to find specific information or you can use the links below to jump to hot topics.

From 4 October 2011, 4 new classifications have been created for gardeners working in the hospitality industry. To see if this applies to you, see Schedule D.2.8 - Classification Definitions for more information.


Find answers to frequently asked questions and watch a recording of our webinar about your obligations under the Hospitality Industry (General) Award 2010 [MA000009] that was held on 25 September 2012. See the Hospitality webinar page for details.

Hot topics

Further information for your business

Have a look at the My Business page for general information about your responsibilities as an employer, including:

  • Key things you need to know
  • Information about record keeping and pay slips
  • Template records and letters to save you time
  • Links to resources including fact sheets and the Fair Work Information Statement
  • Best Practice guides to help your business and manage your employees
  • Contact information for key government agencies that can help you.

Tailored advice from your employer association or union

If you are a member of an employer association or union you can contact them for individually tailored information about your obligations and entitlements. You can find a list of employer associations in your industry on the Registered organisations page.

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Page last updated: 12 Sep 2013