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FAQs

The FAQs are divided by category to help you find the answers you’re looking for. There are questions about leave, termination, pay, work conditions, awards and the Fair Work system. You can contact us if you can’t find the answer to your question in these pages.

In this section

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Annual shut down

If an employee is covered by an award or enterprise agreement, the terms of the relevant industrial instrument should be checked to see whether the employee is required to take paid annual leave during a period of shut down.

2011 Annual wage review

The 2011 Annual Wage Review increases modern award and minimum wages by 3.4%. Find out how this affects you.

Call centre

These are the questions our Fair Work Infoline advisors answer most often. If you can’t find the answer to your question here, you can call us for help.

Awards

From 1 January 2010, modern awards cover most workplaces.  Modern awards were created to establish one set of minimum conditions for employers and employees across Australia who work in the same industries or occupations. This section deals with questions about awards.

Pay

In most workplaces how much people are paid is now governed by modern awards. Some modern award pay rates commenced on 1 January 2010 and some are being phased in over a period of four years from 1 July 2010. This section deals with common questions about pay and the 2011 Annual wage review.

The Fair Work System

From 1 January 2010, several important changes in Australia’s workplace laws affect all employers and employees in the national workplace relations system. Find out more here.

National Employment Standards

The National Employment Standards (NES) are set out in the Fair Work Act 2009 and comprise 10 minimum standards of employment. They provide a safety net for all employees in the national workplace relations system. This section deals with questions about the NES.

Industrial action

Before taking part in industrial action, it's essential you make sure that the industrial action is protected. You may personally face consequences, including legal action and fines if you participate in industrial action that's not protected.