Contact us

Our hours over Christmas and New Year

Our offices will close for the Christmas and New Year holiday period (24 December 2014 to 1 January 2015). Some regional offices will stay closed until Monday 5 January 2015. Check the Visit us page for more details. 

Our Infoline and Small Business Helpline will be open to take calls from 8am to 12:30pm on Wednesday 24 December 2014.

You can call us between 9am - 5pm on:

  • Monday 29 December
  • Tuesday 30 December
  • Wednesday 31 December.

During these times we will be operating with limited staff and our wait times and responses to online and written enquiries may be longer than usual. If your enquiry isn't urgent, please call us on Friday 2 January 2015.

Want information on pay and entitlements?

Our website will have most of the answers to your questions about pay and entitlements:

  • Visit our Pay section for information on minimum pay rates, penalty rates and allowances
  • Use PayCheck Plus external-icon.png to calculate minimum pay rates
  • Use our Pay guides for a summary of pay rates, allowances and common penalty rates
  • Visit our Leave section for information on leave entitlements
  • Use our Leave calculator external-icon.png to work out annual and sick leave entitlements
  • Visit our Ending employment section for information on dismissal, redundancy and resignation.

Are you a small business person?

Visit our Small business page for links to tools and resources to help you with your obligations.

Have an account with us?

Log in to your account and make an enquiry online.

Don’t have an account with us? You can Register today to save information that’s relevant to you and tailor your experience on our website and when you call us.

Need help resolving workplace issues?

Visit How we can help to find out how we can work with you to resolve workplace issues.

Making a media enquiry?

Visit our Media releases and contacts page for information on current media releases and who to contact.For information about freedom of information (FOI), see Accessing information.

Call us

Explored our website and can’t find the answer you’re looking for? You can call us for assistance.

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