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Complaints

You can make a workplace complaint to the Fair Work Ombudsman if you believe you aren't getting the correct pay, conditions (e.g. annual leave or sick leave) or workplace rights (e.g. someone tried to force you or has forced you to sign an agreement). You can also make a complaint if you think your employer (or prospective employer) is discriminating against you.

This section helps you find out about the different kinds of workplace complaints, when and how to make a complaint, and what happens during the process.

In this section

Making a complaint

When to lodge a workplace complaint and what steps to follow. What we do when you make a complaint.

Documents you may need

Supporting evidence you may need to include with your workplace complaint, such as copies of pay slips and contracts.

The process

Find out what happens when we start a full investigation, what happens when problems aren't fixed and how to take your own action.

 

Assisted voluntary resolution

Assisted voluntary resolution

Often a dispute between an employee and an employer (or the other party to the complaint) can be worked out without a formal investigation being needed. This section tells you how we can help in this process.

Mediation

A voluntary and confidential process we can help you use to resolve your workplace complaint.

Privacy

How your privacy is protected when you make a workplace complaint to us.

Fair Work Inspectors

Fair Work Inspectors have many roles including helping to resolve workplace disputes and investigating complaints. For more about their role, see this section.

Forms

Workplace complaint form - online and printable options. How to answer the questions and submit your form.

Unfair dismissal

If you think you have been dismissed in a harsh, unjust or unreasonable way you may have a case for unfair dismissal. Find out what to do here.

Underpaid?

Do you believe you've been underpaid? If so you can complain to the Fair Work Ombudsman. We have the power to make sure your employer pays you the amount you're supposed to get.

Coercion & workplace rights

Is someone - your employer, fellow employees or an employee organisation, such as a union - trying to force you not to exercise your rights in the workplace? That's against the law. Find out what to do about it here.

Threatened with losing your job?

Have you been threatened with losing your job for trying to exercise your rights in the workplace? It's against the law for this to happen. Find out more here.