The Fair Work Ombudsman is committed to ensuring information and services on our website are accessible. We aim to comply with the World Wide Web Consortium (W3C) External link icon Web Content Accessibility Guidelines (WCAG) 2.0 Level A and the Disability Discrimination Act 1992 External link icon.

We aim to make our online resources available to everyone however; in some cases information may not be available in an accessible format.

Contact us if you have any difficulties accessing information or documents on this site.

Translated information

Information and some resources are available in up to 27 languages in our Language assistance section.

If you need an interpreter:

  1. Please call the Translating and Interpreting Service (TIS National) on 131 450 for the cost of a local call 
  2. Tell the operator the language you speak ask the TIS to telephone The Fair Work Infoline on 13 13 94

If information is not available in your language Call us on 13 13 94.

Web browsers

We try to ensure our services are available to all web browsers however changes to third party applications and browser upgrades can impact how the site is displayed. Our website has been optimised for users of:

  • Internet Explorer 6, 7, 8
  • Chrome  3, 4, 5
  • Firefox 2, 3.x
  • Opera 10
  • Safari 4,5.

You can use keyboard shortcuts to help navigate our website using your keyboard. Find out more on your internet browser’s website:

If you experience a problem when using our website please contact us.

Adjust text size

You can change the text size on this website by changing your browser preference using the following keyboard commands:

  1. Hold down the CTRL key (Microsoft Windows) or the ‘Apple’ key (Mac OS X) on your keyboard
  2. Use the + or – key, or scroll with your mouse wheel to make text bigger or smaller
  3. Keep repeating step 2 until the text is at a suitable size.

Downloadable files

This website has a limited number of documents that cannot be provided in HTML. To assist users to download and share web content some documents have been made available in Portable Document Format (PDF) or as a Microsoft Word document.

Where possible documents supplied in PDF are also provided in Rich Text Format (RTF).

For downloadable documents, an icon appears alongside the document link to indicate the file type and size.

Please Contact us if you require information in an alternate format for accessibility reasons.

PDF Readers

You will need a PDF reader to download PDF files.

Below is a list of free software products for PDF readers.

  • Adobe Reader External link icon - Available for Windows, MacOSX, Unix / Linux
  • Foxit Reader External link icon - Available for Windows, Unix / Linux
  • Okular External link icon - Available for Windows, MacOSX, Unix / Linux
  • Evince External link icon - Available for Windows, Unix / Linux

Word or Excel documents

You will need a document reader to download word documents and excel spreadsheets.

Below is a list of free software products.

Note: The Australian Government does not endorse or offer warranties as to the suitability or safety of the above-listed products. Care should be taken to verify that the software being installed is appropriate for your needs and malware-free.

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Page last updated: 29 Jul 2013