About Us

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We're here to give advice and help you understand your workplace rights and responsibilities. If you have a question or problem relating to your workplace, you've come to the right website. The role of the Fair Work Ombudsman is to work with employees, employers, contractors and the community to promote harmonious, productive and cooperative workplaces. We investigate workplace complaints and enforce compliance with Australia's workplace laws.

In this section

Our role
The Fair Work Ombudsman is an independent statutory office created by the Fair Work Act 2009 to promote harmonious, productive and cooperative workplace relations and ensure compliance with Commonwealth workplace laws. Find out more about our role here.
The Fair Work Ombudsman
Natalie James was appointed as Fair Work Ombudsman on 15 July 2013. Find out more about her background here.
The Fair Work system
The Fair Work national system has a number of key features you need to know. You’ll find a summary of those features here.
There are a number of key laws that govern the national workplace relations system. You’ll find a quick guide and links to this legislation in this section.
Audits and campaigns
Sometimes, we choose to audit particular industries or workplaces, even when no one has made a complaint. For details of current or recent campaigns, see this section.
Fair Work Inspectors
Fair Work Inspectors have many roles including helping to resolve workplace disputes and investigating complaints. For more about their role, see this section.
See this section for legal information and action, including current cases, recent and past outcomes and undertakings, small claims and guidance notes.
We have a range of corporate publications including our Customer Service Charter and annual reports. You’ll find links here.
Our organisation
This page provides details of the key branches of the Fair Work Ombudsman and the people who lead them.
Interested in working for the Fair Work Ombudsman? We hire people for a range of positions, from Fair Work Inspectors and Fair Work Advisers to people in human resources, communications, media, policy development, information technology, business services and finance.
Freedom of Information
The Freedom of Information Act 1982 introduces an Information Publication Scheme (IPS) for Australian Government agencies that are subject to the Act. As an agency subject to the FOI Act, the Fair Work Ombudsman is required to comply with these requirements.
Franchise assistance
This section provides information for franchisees and franchisors about how the Fair Work Ombudsman can help you achieve fair and compliant workplaces.
Memorandums of Understanding
Here you will find publically available Memorandums of Understanding (MOU) between the Fair Work Ombudsman and other organisations.
Proactive Compliance Deeds
Proactive Compliance Deeds are a way businesses can work with us in a positive and constructive way.

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Page last updated: 01 Feb 2012