There are 3 main types of investigations.
1. Wages & conditions investigations
Most of our investigations fall into this category.
They mostly cover entitlement and remuneration issues, including:
- pay
- leave
- overtime
- penalty rates
- allowances
- entitlements related to termination (e.g. redundancy pay).
These investigations may also include issues related to employment conditions, such as meal breaks, rosters, pay slips and record keeping.
These investigations usually start with an employee or former employee making a complaint to us. They can also start from targeted audits and campaigns, requests from government ministers, media reports, or other information we get.
Make a complaint
2. Complex case investigations
These are different from standard wages and conditions investigations because of the type of alleged contravention.
Usually complex case investigations involve allegations of contraventions of one or more of the following provisions of the Fair Work Act 2009:
- undue influence or pressure
- coercion
- freedom of association
- industrial action
- right of entry
- agreement making (before they’re lodged)
- sham contracting
- false or misleading documents
- discrimination.
3. Audits & campaigns
These are proactive campaigns we launch to ensure compliance with Commonwealth workplace laws.
Audits & campaigns - learn more