Queensland Real Estate Industry Follow Up Campaign 2012 

Date: 4 May 2012

Campaign type: State campaign

Campaign summary: In 2011, inspectors conducted an education and compliance activity in the QLD real estate industry, assessing compliance with schedule E of the Real Estate Industry Award 2010. Schedule E stipulates that employers and employees must negotiate a remuneration structure for the employee, and formalise this in an agreement.
Of the 156 audits undertaken, we found 75 (48%) employers to be compliant, while 81 (52%) were in contravention. Based on the findings a recommendation was made that a follow-up campaign be conducted.

The follow-up campaign will commence in June 2012. In addition to verifying previously identified non-compliant employers have now lodged agreements, inspectors will also be auditing regional real estate employers who were not subject to the previous audit activity.

Queensland Accommodation Industry Campaign 2011-2012

Date: 20 January 2012

Campaign type: State campaign

Campaign summary: Fair Work Inspectors have commenced a compliance assessment within the Queensland accommodation industry. Working closely with the Accommodation Association of Australia (AAoA), the Fair Work Ombudsman and the AAoA will be undertaking many educational activities to assist the industry understand its workplace obligations . More than 100 accommodation businesses throughout Queensland will be selected for a compliance audit. A report will be made available when the campaign has been completed.

Queensland Aged Care Audit Program 2012

Date:  5 January 2012

Campaign type: Regional Audit Program

Campaign summary: The Fair Work Ombudsman is soon to commence an audit program in the Queensland aged care industry focusing on employers who operate retirement villages and aged care accommodation.

Between 2008 and 2010 the Fair Work Ombudsman received a high proportion of complaints against retirement village operators. Of the employers investigated, almost half were found to have not paid staff their correct entitlements.

This is the first time Queensland has targeted the aged care industry. The audit program will specifically assess compliance with rates of pay, record-keeping and minimum hours of engagement obligations. The audit program will commence in February.

Brisbane Suburban Food Court Audit Program 2011-2012

Date: 7 November 2011

Campaign type: Regional Campaign

Campaign summary: An analysis of FWO’s complaint data shows that the takeaway food services industry accounted for the second highest number of industry sector complaints in Queensland between 2008-2010. FWO recognises, the competitive nature of the industry as well as the fact that the industry is known to employ many vulnerable workers. In 2010 the FWO conducted the Queensland Food Court Audit Program. Based on the findings of the 2010 program FWO has expanded the original program to suburban Brisbane food courts.

During the audit period, November 2011 to February 2012, Fair Work Inspectors will provide information to take away food employers about their obligations under the new legislation as well as assess compliance with hourly rates of pay, record keeping and pay slip obligations.

Queensland Compliance Program

Date: 30 August 2011

Campaign type: State

Campaign summary: The Brisbane office of the Fair Work Ombudsman has received information regarding a number of beauty service businesses operating in Queensland which are not complying with their obligations under the Fair Work Act 2009 and Fair Work Regulations 2009. Specifically, in relation to the underpayment of hourly rates of pay. A number of the employees employed at the businesses are employees FWO considers to be vulnerable.

Clothing Manufacturers Audit Program 2011

Date: 2 August 2011

Campaign type: State

Campaign summary: Between August and December 2011, Fair Work Inspectors will be conducting an audit of clothing manufacturing businesses. The aim of the program is to determine the prevalence of clothing outworkers used amongst the targeted businesses and ensure compliance with Commonwealth workplace laws, specifically in relation to rates of pay and time and wage record keeping obligations. The program has been partially implemented as the Fair Work Ombudsman recognises the vulnerable nature of many employees employed in the clothing manufacturing industry. It is expected that Fair Work Inspectors will complete 300 audits as part of this program.

Traffic Control Industry Campaign 2010

Date: 16 July 2010

Campaign type: Regional

Campaign summary: The role of traffic controllers is to maintain public safety in areas surrounding construction sites, road maintenance and locations for special events. The Traffic Management Association of Queensland Inc. (TMAQ) has raised concerns with the Fair Work Ombudsman about underpayments to employees in this industry. In response to these concerns, together with the introduction of the modern award, and the establishment of a Queensland scheme to regulate traffic control employers, Fair Work Inspectors will launch a targeted education and compliance audit campaign in late July.

The education phase will be August-September 2010, and we will select 35 entities for the compliance audit phase. We will target time and wage record keeping, pay slip details, and wage underpayments. We also plan to analyse the sub-contracting relationships that exist in the industry, to gauge the extent of sham contracting arrangements. In a new initiative, we plan to contact a sample of employers and employees following the audit, to ensure they understand their rights and obligations.

Back to top

Page last updated: 14 Aug 2012