In this section you will find tools, templates, examples and advice to help you comply with Australia’s national workplace laws and the specific requirements of the retail industry.
Know the basics
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The General Retail Industry Award 2010.
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Information about classifications under the award and the difference between full-time, part-time and casual employees.
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Links to various tools to assist you with finding out the minimum rates of pay, information about overtime, allowances, wages payments, deductions, over-award payments and higher duties.
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Information about the records you are required to keep, payslips and templates to help.
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As part of the National Employment Standards you must provide every new employee with a Fair Work Information Statement before, or as soon as possible after, the employee starts employment.
Retail ordinary hours of work, minimum breaks and organising hours of work under the retail award.
Public holidays, sick leave, annual leave, parental leave, long service leave and community service leave.
Retail apprenticeships and traineeships, how to sign up apprentices and trainees, conditions of employment for an apprentice or trainee.
How to discuss and implement major workplace change with employees and resolve disputes.
Information on unfair dismissals, the Small Business Fair Dismissal Code, redundancy, notice periods and what to include in an employee's final pay.

Information for employers on what is discrimination, what happens if a complaint is made against you, and how to provide a workplace that is free from discrimination.
Template documents, forms and checklists for small business.