Site map

Finding the right pay

• Pay rates under modern awards
• What's my rate of pay?
• Phasing in new pay rates
• Pay rates from 1 January 2010
• Base rate calculators

PayCheck Plus

• How does PayCheck Plus work?
• Who can use PayCheck Plus?
• Penalty rates in PayCheck Plus
• Pair your own penalties
• Entering your shifts
• Building & construction industry loadings
• Exporting results and printing

Pay Rates Calculator

• How do I use Pay Rates Calculator?
• Who can use Pay Rates Calculator?

Pay & Conditions Guides

• How do I use a Pay and Conditions Guide?
• Who can use a Pay and Conditions Guide?

National minimum wage

• 2011 Annual wage review FAQs

Pay slips

Rates of pay

Classification translation principles

Penalty rates & loadings

Overtime

Allowances

Apprentice & trainee pay

• Trainee wage calculators

Student placements & unpaid work

• Unpaid trials
• Information for workers
• Information for employers
• Volunteering
• Student placements, work experience & internships

Permitted deductions

Pay Scale summaries 2006 - 2009

• A-Z Pay scale summaries
  • Pay Scale summaries 2009
  • Pay Scale summaries 2008
  • Pay Scale summaries 2007
  • Pay Scale summaries 2006
• What's a Pay Scale?
• Who do Pay scales cover?
• Find Pay scale by year and title

How to find an award

Award Finder

• How do I search with Award Finder?
• What else does Award Finder do?

Modern awards

• How are agreements affected by modern awards
• What's in a modern award?
• Who's covered by a modern award?
• State system employers moving into the national workplace relations system
• Advice for employers
• Pay rates under modern awards
• Modern awards transitional arrangements
• What happens if the new pay rate is higher?
• What happens if the new pay rate is lower?
• What if I'm paying more than the award?
• Employees who were previously award-free
• How does this affect agreements?

Pre-modern awards

A-Z modern awards

• A - C
• D - F
• G - I
• J - L
• M - O
• P - R
• S - W

Award codes

State award employers’ transition to modern awards

• What do I need to do?
• Other transitional provisions
• Division 2B wage calculation worksheet
  • Instructions for using the worksheet
  • What if this worksheet doesn’t apply to me?
• Background on state award transition

Fair Work Information Statement

National Employment Standards (NES)

• What are the 10 NES entitlements?
• Who is affected
• How the NES work
• What applied before the NES?

Conditions of employment

• Entitlements under the National Employment Standards (NES)
• Hours of work
• Flexible working arrangements
  • Who's eligible?
  • What does the employer need to do?
• The business has new owners
  • Transfer of business 1 July 2009 to 31 December 2009
  • Transfer of business from 1 January 2010
• Work is temporarily shutting down

Employers

• Things every employer should know
• How can I be compliant?
• Dispute resolution
• Key contacts
• Record-keeping
  • Pay slips
  • Time & wage records
• Conducting a self-audit

Employees

• Things every employee should know
• Fair Work Information Statement
• Workplace practices to watch out for

Independent contractors

• Things every independent contractor should know
• Sham contracts
  • Employers and sham contracting
  • Sham contracting case studies
  • Sham contracting quiz
• Independent Contractors Act
  • Reform opt-in agreements
  • Unfair contracts
• Making a complaint

Agreements

• Employers bargaining together
  • Guidance for making an application
  • What happens next?
• Assistance with agreement making
• Types of agreements
• How to make agreements
• Bargaining in good faith
• Agreement search

Apprentices and trainees

• Pay & conditions for apprentices
• Pay & conditions for trainees
• Starting an apprenticeship or traineeship
• Part-time, school-based and trade school arrangements
• Finishing up
• Tips for new apprentices and trainees
• Tips for hiring a new apprentice or trainee
• Useful contacts
• Frequently asked questions
• Resources

Industrial action

• Alternatives to industrial action
• Protected, unprotected & unlawful action
• Initiating industrial action
• Taking part in industrial action
• Terminating or suspending industrial action
• Frequently asked questions

Employment checklist

Young workers

• Getting paid
• Your workplace rights & conditions
• Things to be careful of
• A guide for young workers
• Paying young workers

Casual employees

• Modern awards for casual employees

Commission-based employees

Employees with disability

• Modern awards for employees with a disability
• Special national minimum wage for employees with disability
• Pre-modern awards for people with disabilities
• Open employment
• Australian Disability Enterprises

Piece rate employees

International students

• Before you start looking for work
• Finding out about your entitlements
• Is your job full-time, part-time or casual?
• Your workplace rights
• Things to be careful of
• How the Fair Work Ombudsman can help you

Shift workers

Outworkers

• Outworkers & award conditions
• Outworkers & enterprise agreement conditions

Sole traders

Unions

• Membership
• Union visits & meetings
• Unions in the workplace
• Bargaining with unions
• Entering a textile, clothing or footwear industry workplace

General protections

Discrimination

• Types of discrimination
• When isn't it discrimination?
• Bullying and harassment
• Information for workers
• Employers
• Discrimination overview 2009 - 2010

Difference between casual, full-time and part-time

National Employment Standards (NES)

• What are the 10 NES entitlements?
• Who is affected?
• How the NES works
• What applied before the NES?

Leave Calculator

• How do I use the Leave Calculator?
• Who can use the Leave Calculator?
• How does the Leave Calculator work?

Public holidays

• List of 2011 public holidays
• List of 2012 public holidays
• What employees get
• Requesting and refusing to work on public holidays
• Substitute & additional public holidays
  • Payment for a substituted public holiday
  • Payment for an additional public holiday
  • Agreeing to a different public holiday date
  • Public holidays & annual leave
• Public holidays FAQs

Annual leave

• How much annual leave does an employee get?
• How much is the employee paid?
• Calculating annual leave
• Taking annual leave
• Directing an employee to take annual leave
• Cashing out annual leave
• Is accrued annual leave paid out on transfer of employment?
• Up to & including 31 December 2009

Sick leave

Leave accrual

Personal, carer's and compassionate leave

• How much leave does an employee get?
• Notice & evidence
• How much is the employee paid?
• Calculating leave
• Can leave be cashed out?
• Unpaid carer's leave
• Compassionate leave
• Up to and including 31 December 2009

Parental leave

• When are employees entitled to parental leave?
• How does an employee apply for parental leave?
• Returning to work
• Other leave and parental leave
• Changing or Extending parental leave
• Paid parental leave
• Special considerations

Long service leave

• Long service leave & the National Employment Standards
• Payment of long service leave upon termination
• Record-keeping information
• Where to go for more information

Community service leave

• Who must service be with?
• How much leave is an employee entitled to?
• Notice and evidence
• Is community service leave paid?

Termination of employment

Unfair dismissal

• When is dismissal unfair?
• Small Business Fair Dismissal Code
• Applying for unfair dismissal
• Where to go
• What happens next?

Unlawful termination

• What's unlawful termination?
• Help from Fair Work Australia
• Help from the Fair Work Ombudsman

Redundancy

• What redundancy might be payable?
• When redundancy is not payable
• Redundancy & small business
  • Exceptions
• How much redundancy pay?
• Preserved redundancy provisions
• Genuine redundancy or unfair dismissal
• When it's not genuine redundancy
• Taking action about your dismissal
• When the employer goes into liquidation or becomes bankrupt
• Up to and including 31 December 2009

Small Business Fair Dismissal Code

• The Code
• Application

Notice periods

• Who doesn't get notice of termination?
• How is notice given?
• What notice should you give if you resign?
• Can workplace instruments give more notice?
• Can the notice be paid out?

Final pay

Making a workplace complaint

• Different types of complaints
• Documents you may need
• How to make a complaint
• Lodging your complaint
• What next
• Mediation
• Safeguarding your privacy

Documents you may need

The process

Assisted voluntary resolution

Mediation

• Suitable & unsuitable complaints
• Advantages of mediation
• Mediation process
• Does the mediator decide?

Privacy

• Telling your employer about your complaint
• Disclosing personal information
• Collecting personal information
• If things get worse after you complain
• Our personal information policy
• Freedom of Information (FOI)

Fair Work Inspectors

• Inspector's powers
• Entering premises
• While on premises
• Fair Work Inspector's assistants
• Asking for a person's name & address
• Asking for & keeping records or documents

Forms

Unfair dismissal

• When is dismissal unfair?
• Applying for unfair dismissal
• Where to go
• What happens next

Underpaid?

Coercion & workplace rights

Threatened with losing your job

Best Practice Guides

• Parental leave
• Work & family
• Consultation & cooperation in the workplace
• Use of individual flexibility arrangements
• A guide for young workers
• An employer's guide to employing young workers
• Gender pay equity
• Small business & the Fair Work Act
• Workplace privacy
• Managing underperformance
• Effective dispute resolution
• Improving workplace productivity through bargaining

Templates

• Industry specific
• Pay slips and record-keeping
• Employing staff
• Managing leave and hours of work
• Managing and ending employment
• Complaint forms

Leave Calculator

• How do I use the Leave Calculator?
• Who can use the Leave Calculator?
• How does the Leave Calculator work?

PayCheck Plus

• How does PayCheck Plus work?
• Who can use PayCheck Plus?
• Penalty rates in PayCheck Plus
• Pair your own penalties
• Entering your shifts
• Building & construction industry loadings
• Exporting and printing results

Checklists

Fact Sheets

• About us
  • About the Fair Work Ombudsman fact sheet
  • Freedom of Information Policy fact sheet
  • Infringement notices fact sheet
  • Powers of the Fair Work Inspectors fact sheet
  • Privacy rights fact sheet
  • Assisted Voluntary Resolution fact sheet
• Conditions of employment
  • Minimum wages fact sheet
  • Modern awards fact sheet
  • Termination of employment fact sheet
  • Workplace laws go national fact sheet
• Employer obligations
  • Employee records and pay slips fact sheet
  • Right of entry fact sheet
  • Transfer of business fact sheet
• National Employment Standards
• Workplace rights
  • Employment entitlements during natural disasters or emergencies fact sheet
  • Enterprise bargaining fact sheet
  • Foreign workers rights fact sheet
  • General workplace protections fact sheet
  • Independent contractors & employees fact sheet
  • Industrial action fact sheet
  • International students fact sheet
  • Unlawful workplace discrimination fact sheet
  • DIAC: 457 Visa Holders - Your rights at work

Search for unpaid wages

• What happens to unclaimed wages?
• How will we contact you about unclaimed wages?

Pay Rates Calculator

• How do I use Pay Rates Calculator?
• Who can use Pay Rates Calculator?

Award Finder

• How do I search with Award Finder?
• What else does Award Finder do?

Glossary

Useful links

• Registered organisations

Accommodation, liquor & gaming

• Businesses covered by the Hospitality Award
• Classifications & categories
  • Classifications
  • Employment categories
  • Part-time employee entitlements
  • Casual employee entitlements
  • Junior employees
  • Part-time employee hours
• Pay
  • Allowances
  • Higher duties
  • Overtime rates
  • Paying wages
  • Deductions
  • Annual salaries
  • Annual salaries for managers
  • Superannuation
  • Pay and Conditions Guides
• Uniforms & tools
• Hours of work, rosters & breaks
  • Hours of work
  • Breaks
  • Overtime
  • Rosters
  • Organising rosters
  • Make-up time
  • Rostered days off
• Leave
  • Questions about annual leave
  • Payment for annual leave
• Apprenticeships & traineeships
  • Pay & entitlements
• Termination & redundancy
  • Notice of termination

Cleaning

• What types of businesses are covered by the Cleaning Award?
• Classifications and categories
  • Classifications
  • Employment categories
  • Part-time employee entitlements
  • How do I hire a part-time employee?
  • Casual employee entitlements
  • Minimum hours of work for part-time and casual employees
• Pay
  • Wages & penalty rates
  • Allowances
  • Overtime
  • Paying wages
  • Deductions
• Hours of work, rosters & breaks
  • Hours of work
  • Shiftwork
  • Breaks
  • Rosters
• Leave
  • Payment for annual leave & annual leave loading
  • Additional leave for shift workers
  • Questions about annual leave
• Changing contracts redundancy & termination
  • Notice of termination
  • Redundancy
  • Change of contract

Clerical

• What types of businesses are covered by the Clerks Award?
• Classifications & categories
  • Classifications
  • Employment categories
  • Part-time employee entitlements
  • How do I hire a part-time employee
  • Can I change the part-time agreement?
  • Casual employee entitlements
• Pay
  • Pay and Conditions Guides
  • Allowances
  • Higher duties
  • Overtime
  • Paying wages
  • Deductions
  • Annualised salaries
• Hours of work, rosters & breaks
  • Hours of work & rosters
  • Breaks
• Leave
  • Payment for annual leave & annual leave loading
  • Questions about annual leave
• Apprenticeships & traineeships
  • Pay and entitlements for apprentices & trainees
  • Clerical and administration qualifications
• Termination & redundancy
  • Notice of termination

Fast food

• Termination & redundancy
  • Notice of termination
• What types of businesses are covered by the Fast Food Award?
• Classifications & categories
  • Classifications
  • Employment categories
  • Part-time employee entitlements
  • Part-time employee hours
  • Casual employee entitlements
• Pay
  • Pay and Conditions Guides
  • Allowances
  • Overtime
  • Paying wages
  • Deductions
• Hours of work, rosters & breaks
  • Hours of work
  • Organising hours of work
  • Breaks
• Leave
  • Payment for annual leave & annual leave loading
  • Questions about annual leave
• Apprenticeships & traineeships
  • Fast food qualifications
  • Pay and entitlements for apprentices & trainees

Hair & beauty

• Classifications & categories
  • Classifications
  • Part-time employee entitlements
  • How do I hire a part-time employee?
  • Can I change the part-time agreement?
  • Casual employee entitlements
• Pay
  • Pay and Conditions Guides
  • Allowances
  • Overtime
  • Paying wages
  • Deductions
• Hours of work, rosters & breaks
  • Hours of work
  • Breaks
  • Rosters
  • Organising rosters
  • Rosters for part-time & casual employees
• Leave
  • Payment for annual leave & annual leave loading
  • Questions about annual leave
• Apprenticeships & traineeships
  • Pay and entitlements for apprentices & trainees
  • Hair and Beauty qualifications
• Termination & redundancy
  • Notice of termination

Horticulture

• Coverage
• Transitional arrangements
• Pay rates and conditions
  • Pay and Conditions Guides
• Piecework
• Tax and visa information

Metal manufacturing

• Classifications & categories
• Pay
  • Pay & Conditions Guides
• Leave
• Hours of work & breaks
• Apprenticeships & traineeships
• Termination & redundancy

Registered clubs

• Businesses covered by the Clubs Award
• Classifications & categories
  • Classifications
  • Employment categories
  • Part-time employee entitlements
  • Part-time employee hours
  • Casual employee entitlements
  • Junior employees
• Pay
  • Wages & penalty rates in South Australia
  • Allowances
  • Higher duties
  • Overtime rates
  • Overtime Rates in South Australia
  • Paying wages
  • Deductions
  • Annual salaries
  • Pay and Conditions Guides
• Uniforms & tools
• Hours of work, rosters & breaks
  • Hours of work
  • Breaks
  • Overtime
  • Rosters
• Leave
  • Questions about annual leave
  • Professional development leave
  • Payment for annual leave
• Apprenticeships & traineeships
  • Pay & entitlements

Restaurants & cafes

• Businesses covered by the Restaurant Award
• Classifications & categories
  • Classifications
  • Employment categories
  • Part-time employee entitlements
  • Part-time employee hours
  • Casual employee entitlements
  • Junior employees
• Pay
  • Allowances
  • Higher duties
  • Overtime rates
  • Paying wages
  • Deductions
  • Annual salaries
  • Superannuation
  • Pay and Conditions Guides
• Uniforms & clothing
• Hours of work, rosters & breaks
  • Hours of work
  • Breaks
  • Overtime
  • Rosters
  • Organising rosters
• Leave
  • Questions about annual leave
  • Payment for annual leave
• Apprenticeships & traineeships
  • Pay & entitlements
  • Hospitality qualifications
• Termination & redundancy
  • Notice of termination

Retail

• What types of businesses are covered by the Retail Award?
• Classifications & categories
  • Classifications
  • Employment categories
  • Part-time employee entitlements
  • How do I hire a part-time employee?
  • Can I change the part-time agreement?
  • Casual employee entitlements
• Pay
  • Pay and Conditions Guides
  • Overtime
  • Paying wages
  • Deductions
  • Higher duties
• Hours of work, rosters & breaks
  • Hours of work
  • Breaks
  • Rosters
  • Organising rosters
  • What do you do when someone can't come into work?
• Leave
  • Payment for annual leave & annual leave loading
  • Questions about annual leave
• Apprenticeships & traineeships
  • Pay and entitlements for apprentices & trainees
  • Retail qualifications
• Termination & redundancy
  • Notice of termination

Social and Community Services

• Classifications & categories
  • Classifications
  • Employment categories
• Pay
  • Pay and Conditions Guides
  • Equal remuneration decision
  • Queensland wages
• Termination & redundancy
  • Notice of termination
• What types of businesses are covered by the SACS Award

Security

• Classifications & categories
  • Classifications
  • Licensing
  • Employment categories
  • Part-time employee entitlements
  • How do I hire a part-time employee?
  • Can I change the part-time agreement?
  • Casual employee entitlements
• Pay
  • Pay and Conditions Guides
  • Allowances
  • Overtime
  • Higher duties
  • Paying wages
  • Deductions
• Hours of work, rosters & breaks
  • Hours of work
  • Minimum & maximum shift lengths
  • Call back
  • Shiftwork
  • Breaks
  • Rosters
  • Shift start and end times
• Leave
  • Payment for annual leave and annual leave loading
  • Additional leave for shift workers
  • Questions about annual leave
• Changing contracts, redundancy & termination
  • Notice of termination
  • Redundancy
  • Change of contract

Vehicle

• What types of businesses are covered by the Vehicle Award?
• Apprenticeships and traineeships
  • Apprentice pay & allowances
  • Adult apprentices
• Classifications and Categories
  • Classifications
  • Employment categories
  • Part-time employee entitlements
  • Part-time employee hours
  • Casual employee entitlements
• Hours of work and breaks
  • Ordinary hours
  • Ordinary hours for shiftworkers
  • Breaks
  • Overtime
• Leave
  • Questions about annual leave
  • Payment for annual leave
• Pay
  • Pay & Conditions Guides
  • Allowances
  • Paying wages
  • Overtime rates
  • Deductions
• Termination and redundancy
  • Notice of termination

Our role

The Fair Work Ombudsman

The Fair Work system

• What is happening in my state?
  • New South Wales
  • Queensland
  • South Australia
  • Tasmania
  • ACT, NT, Vic & WA
• What is the national system?
• Timeline of changes
• Fair Work Institutions
• Previous agencies

Legislation

Investigations

• Stages in an investigation
• Types of investigations
• Powers of the Fair Work Inspectors
• Independence and impartiality
• Potential outcomes
• Request a review
• Voluntary compliance
• Enforceable undertakings
• Infringement notices
• Payment
• Court ordered penalties
• Unclaimed money

Memorandums of Understanding

Audits and campaigns

• Current campaigns
  • National
  • NSW and ACT
  • NT
  • QLD
  • SA
  • TAS
  • VIC
  • WA
• Recent campaign results
  • National
  • NSW and ACT
  • NT
  • QLD
  • SA
  • TAS
  • VIC
  • WA
• Archived campaign results
  • National
  • NSW and ACT
  • NT
  • QLD
  • SA
  • TAS
  • VIC
  • WA
• Self-audit agreements
• Employers - what to expect

Legal

• Current cases
• April 2011 - June 2011
  • January 2011 - March 2011
  • October 2010 - December 2010
  • July 2010 - September 2010
• January 2012 - March 2012
  • October 2011 - December 2011
  • July 2011 - September 2011
• 2009 - 2010 Financial year
  • 2008 - 2009 Financial year
  • 2007 - 2008 Financial year
  • 2006 - 2007 Financial year
• Enforceable undertakings
• Undertakings archive
• Small claims
• Guidance Notes
  • Public consultation on Guidance Note 7

Publications

• Annual reports
• Customer service charter
• Budgets & expenditure
• Departmental file listing

Key people

Careers

• How to apply
• Why join the FWO?
• Enterprise agreement
• Current vacancies
• Graduates
  • Graduate testimonials

Freedom of Information

• Information Publication Scheme
• Disclosure log

National Employer Program

Franchise assistance

• National Franchise Program
• Advice for franchisors

Annual shut down

2011 Annual wage review

Call centre

• Leave
• Termination
• Pay
• Working conditions
• Awards
• Public holidays
• The Fair Work system

Industrial action

Awards

Pay

The Fair Work system

National Employment Standards (NES)