The Fair Work Ombudsman is committed to ensuring information and services on our website are accessible. We aim to comply with the World Wide Web Consortium (W3C) 
Web Content Accessibility Guidelines (WCAG) 2.0 Level A and the Disability Discrimination Act 1992 .
We aim to make our online resources available to everyone however; in some cases information may not be available in an accessible format.
Contact us if you have any difficulties accessing information or documents on this site.
Translated information
Information and some resources are available in up to 27 languages in our Language assistance section.
If you need an interpreter:
- Please call the Translating and Interpreting Service (TIS National) on 131 450 for the cost of a local call
- Tell the operator the language you speak ask the TIS to telephone The Fair Work Infoline on 13 13 94
- TIS National telephone interpreting service is available 24 hours a day 7 days a week.
The Fair Work Infoline is available 8.00am to 6.00pm Monday to Friday.
If information is not available in your language Call us on 13 13 94.
Adjust text size
You can change the text size on this website by changing your browser preference using the following keyboard commands:
- Hold down the CTRL key (Microsoft Windows) or the ‘Apple’ key (Mac OS X) on your keyboard
- Use the + or – key, or scroll with your mouse wheel to make text bigger or smaller
- Keep repeating step 2 until the text is at a suitable size.
Downloadable files
This website has a limited number of documents that cannot be provided in HTML. To assist users to download and share web content some documents have been made available in Portable Document Format (PDF) or as a Microsoft Word document.
Where possible documents supplied in PDF are also provided in Rich Text Format (RTF).
For downloadable documents, an icon appears alongside the document link to indicate the file type and size.
Please Contact us if you require information in an alternate format for accessibility reasons.
PDF Readers
You will need a PDF reader to download PDF files.
Below is a list of free software products for PDF readers.
- Adobe Reader - Available for Windows, MacOSX, Unix / Linux
- Foxit Reader - Available for Windows, Unix / Linux
- Okular - Available for Windows, MacOSX, Unix / Linux
- Evince - Available for Windows, Unix / Linux
Word or Excel documents
You will need a document reader to download word documents and excel spreadsheets.
Below is a list of free software products.
Note: The Australian Government does not endorse or offer warranties as to the suitability or safety of the above-listed products. Care should be taken to verify that the software being installed is appropriate for your needs and malware-free.