Phone us

When you need to discuss your enquiry with a Fair Work Infoline Advisor.

Fair Work Infoline: 13 13 94

Before calling, please read the key questions our Fair Work Infoline advisor may need to ask you.

Open: 8.00am - 6.00pm, Monday to Friday.

 Hearing or speech impairment

• TTY (teletypewriter) : phone
  1800 555 677 and ask for 13 13 94.
• Speak and Listen (speech-to-speech relay) : phone
  1800 555 727 and ask for 13 13 94.
• Internet relay: connect to the National Relay Service and ask for 13 13 94.

 Live help

When you would like to discuss your enquiry with a Fair Work Advisor online.

Open: 8.00am - 6.00pm, Monday to Friday.

Email service available outside business hours.

 Live help

 Translations

Translating and Interpreting Service (TIS): 13 14 50 

 Email us

When you have a complex enquiry that may require research.

Fill in the Email us form

 Lodge a workplace complaint online  

When you have a complex enquiry that may require research.

Lodge a complaint online

 Visit in person

When you would like to discuss a complex enquiry or complaint face to face.

Fair Work Ombudsman office locations

 Post a workplace complaint

Send your complaints form(s) by mail to: Fair Work Ombudsman Complaints Assessment  Team.

GPO Box 2567

Adelaide SA 5001

 Write to us

When you have a complex enquiry that may require further research, or wish to lodge a workplace complaint through mail.

Post to:

Fair Work Ombudsman

GPO Box 9887

In your capital city

 Track a workplace complaint

When you want to find out the progress of your workplace complaint online.

Online Status Tracking